|
Payments Accepted:
Credit Cards & Paypal:
All major credit cards, including visa, mastercard, discover, and amercian express, as well as paypal are accepted. My shopping cart provider is Paypal. Your information is processed through Paypal's secure servers and your privacy is protected by Paypal's SSL technology.
Checks & Money Orders:
I am happy to accept checks and money orders. Usually checks will need to clear the bank first, before merchandise will be shipped out. Please be sure to print a copy of your checkout invoice & send along with payment for reference. Checks & money orders are appreciated within 5 days after check out, please.
Layaway:
Layaways are happily accepted. I prefer a 50% deposit, with the remaining 50% balance due within 30 days. However, I can be more flexible if needed, just ask before making your purchase. Deposits are non-refundable. Please feel free to inquire for more information on doing layaway.
Shipping:
FedEx
Most items are shipped via FedEx, and include tracking & insurance. All items are shipped within 2 - 4 days of receiving payment. Once shipped, delivery typically takes 2 - 5 business days. If you need me to put a rush on your package, please let me know ahead of time.
Greyhound
Larger items are shipped Greyhound, with insurance. Greyhound can be much more affordable for the larger pieces. If you have any questions on how Greyhound works, please drop me an email.
If you have any shipping preferences, or wish to go with another carrier, please let me know, I'm flexible!
Local Pick Up:
Pick ups are always welcomed, free of charge! I am in Newbury Park, CA 91320...Right off the 101 fwy, approx 40 miles north-west of Los Angeles, and approx 50 miles south of Santa Barbara. I can also do local delivery for a small fee. If interested in this option, please feel free to inquire.
International Shipping:
Many of my items can be shipped outside of the Continental US, and will be subject to an additional fee. They will be shipped in the most expedient and cost effective way possible.
Privacy Policy:
The Old Painted Cottage collects customer information to make your online shopping experience the very best possible. I respect your privacy and assure you that I will maintain and use this information responsibly. The information you provide will not be given to any third party without your permission. My shopping cart provider is Paypal. Your information is processed through Paypal's secure servers and your privacy is protected by Paypal's SSL technology.
Returns:
Due to the fact that I primarily sell one of a kind vintage/old items, merchandise is non-returnable. Please make sure that you view all photos and are aware of any flaws that are noted in the descriptions given. Also please be aware that the majority of my items are older and time worn. They will have the expected character marks: bumps, dings, scratches and wear. I will always note any noticeable boo-boo's in the description given.
Contact Info:
Email - jennifer@theoldpaintedcottage.com
Phone - (805)428.3903 Monday - Saturday / 9 - 6 PST
Copyright:
All content included on this site, such as text, graphics, logos, button icons, and images are the property of theoldpaintedcottage.com or its content suppliers and is protected by United States and international copyright laws. Unauthorized reproduction and/or use of said items is strictly prohibited. The compilation of all content on this site is the exclusive property of theoldpaintedcottage.com and protected by U.S. and international copyright laws.
Thank you for taking the time to review my policy page. It is my goal for our transaction together to be fun & enjoyable for all. I strive for 100% customer satisfaction. And most of all, I want you to love your purchases you've made with me!
Warm Blessings,
The Old Painted Cottage |
